Voice Pro - Customer Service Representative bei TravelClick: Mitarbeiterbewertung

Supportive Leadership Flexibility to have work-life balance Friendly work environment Security building- safe environment Good location

Process streamlining, but that is being worked on

Great people, willing to pull together in a crisis (which happens way too often).

C-Level leadership does not trust the leadership they hired. The CEO has to review every employee's resume before allowing the hire to go through. Senior leaders have no clue how to work together with people. Demanding, screaming, berating, insulting and degrading your teams and their leaders publicly will not garner loyalty or the results you want. There is no transparency when issues arise. Many are not reported (and in fact, staff are directly told NOT to report them). Outdated technology, legacy code and poor integration lead to outages that are blamed on everyone but the SLT - they made the decisions to defer expenses and are now paying the price. There is no work-life balance. People should not be expected to be called during vacations, sick days or when they are out, but are.