Would not work there again... - Senior Business Systems Analyst bei TELUS: Mitarbeiterbewertung

2.0
11. Sept. 2010
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CEO-Befürwortung
Geschäftsprognose

Pros

Pay was very competitive and there was a very good work-life balance. There was also a good benefits plan, great corporate pension contribution, and decent employee share purchase plan.

Kontras

Job title alignment to pay & accountabilities across the organization was a big issue. There were some cases where directors on the Consumer Solutions business-side earned less than a developer or business systems analyst within the IT department. There were directors who had a total of 3 people on their team while functional managers on the IT side averaged over 20 direct reports. Telus also had a very institutional employee culture, and had a frat house like environment on the Consumer Solutions business areas who enjoyed "hanging out" after work together. This was likely due to the large contingent of university students recruited annually on the Consumer Solutions business areas and given lofty titles without the equivalent pay. Managers in Consumer Solutions had job functions similar to a camp counsellor.

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5.0
25. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexibility of hours and freedom of location.

Kontras

Pay is not high, and not enough tasks available at times.

2.0
18. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work from home and create your own schedule. Paid training. There is an option for therapy through the company.

Kontras

They are hiring, but there aren't enough tasks to make the minimum of 10 hours a week. There are no raises and no promotions. They take a long time to respond to emails, if they respond at all. The only benefit is a 401 (k). $14 is the pay rate, and one can only work 20 hours a week, if there are enough tasks. The past couple of exams for training set one up to fail them. I have been doing this job long enough to know this. They constantly threaten your job, which really affects morale and confidence. There used to be bonuses, but they haven't done them in a long time. There were times we were given permission to work up to 35 hours for the week, but again, it has been a long time. Last one, they didn't have enough tasks to allow for workers to get to 25+. They also offered stock options, but they ended that as well. They made a major mistake on my end and threatened me unless I complied. Eventually got an email that they were wrong, but they didn't apologize. I saw they were hiring freelancers with a maximum of 25 hours a week. I wrote to management and was told the rest of us were only staying at 20. I am currently seeking other employment. There are other companies that do the same work with higher pay and actual benefits. This was once a good job, but once Telus took over, it has been downhill. I would not recommend this company anymore. I'm starting to wonder if this isn't a sinking ship.

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