RUN AS FAR AS YOU CAN FROM THIS CULT - Senior Customer Success Lead bei Smartly: Mitarbeiterbewertung

1.0
22. Nov. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

nothing - subpar compared to other adtech companies (well now smartly is no difference than an agency anyway)

Kontras

ALL about showing off to the world how good the product is, fancy events... but truly the product is broken, meta one is ok but doesnt have a lot of USPs to justify the fees. The rest of the suite like tiktok, snapchat, reddit... are all advertising and all come up short. CSMs are burnt out constantly and leadership is as toxic as it can be.

Mehr Bewertungen zu Smartly entdecken

5.0
28. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Nice to work with the people there.

Kontras

Nothing bad to say about experience.

1.0
11. Mai 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

On the surface, the company has potential. Powerful platform that connects with a wide range of channels. But that’s where it ends.

Kontras

Do you like constantly moving targets? How about no firm product roadmap? Or maybe poor executive leadership that pushes you to your breaking point? Then Smartly is the place for you. Breakdowns among executive leadership from sales, marketing, and product all make for the perfect storm of chaos that is impossible to navigate. You’ll join endless all-hands meetings with C-Suites screaming “GSD” paired with “push push push” as their version of a rally cry for everyone to meet aggressive quarterly targets. Culture is toxic and unenjoyable. Employee turnover is constant, whether by choice or by force. There is no time for celebration for any type of wins, whether they be on a department or company level. If you’re looking for a rewarding experience, this is not it.

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