Too many rules and not enough tools / Salary below market value - Network Analyst bei Ricoh: Mitarbeiterbewertung

1.0
26. Dez. 2012
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CEO-Befürwortung
Geschäftsprognose

Pros

MSPs are among the few business segments actually growing.

Kontras

Inadequate tools to do the work e.g., laptops are >5 years old running XP with 1 or 2 GB RAM small hard drives and can barely run email and ticketing system let alone the number of apps necessary for troubleshooting. No lab servers for troubleshooting. Stupid rules, e.g., can't hang standard reference materials on walls ONLY certifications, can't hang coat on back of chair.

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5.0
14. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great Culture, perks, and benefits

Kontras

Long tenures mean moving up will take a bit more time.

3.0
26. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Kontras

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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