Pros
Good place too work great perks
Kontras
None all was fine for me
Pros
Job security, benefits/profit share, colleagues, staff discount, very kind head of department, and onsite canteen.
Kontras
- Department was heavily relied upon but treated as the bottom of the food chain. - Massive departmental changes implemented at CEO level, labeled as temporary trials but ultimately irreversible and damaging to workflow. - The worst, most difficult customers of which were rewarded and heavily incentivised for bad behaviour, making call handlers lives more difficult overall. - Quite difficult to reach top earning potential as most commission was team based. Pay structure with low basic pay plus commission. - Regular customer advisors were often given supervisor level task such as training up new staff with no financial incentive. - Some people promoted to supervisors/senior colleagues based on length of service rather than quality of work leading to incompetence at senior level. - High colleague turnaround, mainly due to high stress from what I witnessed.
Pros
Very good ,understand,much interaction,lovebl,good human being
Kontras
How it work Where it works Staragy Able Do