Short breaks - office is in the middle of nowhere so you end up using your whole lunch (30mins) just getting your food if you haven't brought any in
Evening and weekend work that leads to burnout
Other departments don't communicate effectively which makes the job twice as hard
General lack of organisation and communication with customers internally that leads to unpleasant interactions
Feels like the customer service team have to bear the brunt of a lot of poor decision making with little consideration of how this affects team morale, especially during exceptionally busy periods
