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      Perk

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      Bewertungen für Perk

      Don't work in customer care in Birmingham - Customer Care Advisor bei Perk: Mitarbeiterbewertung

      1.0
      7. Nov. 2022
      Customer care advisor
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      - Free trip to Barcelona for onboarding

      Kontras

      - Pay is under the average for this role at other similar companies with discrepancies between colleagues doing the same role - Everything is based on how long you've been there and friendships instead of merit - Unrealistic targets and micromanaging - No flexibility with shifts - Condescending unexperienced management that do not know how to lead as they have never done the job first hand - New hires for training positions and management instead of promotions which leads to a bad training experience - The app/platform itself does not work and CC does all of the behind-the-scenes.

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      Reaktion von Perk
      3y
      Thank you for your feedback. It’s an important input to the performance driven culture we are cultivating at TravelPerk. We currently have an annual performance review for all employees to recognise performance and behavior which is reflected through pay appraisals as well as promotions. We evaluate compensation through regular market benchmarking to ensure competitive salaries. Our product is ever evolving to create the future of business travel with investment towards the booking, managing, reporting, and traveler experience. Customer Care is paramount to how TravelPerk differentiates to address our clients’ needs at any stage of travel. We appreciate the time you have taken to share and are working with our teams in Birmingham to address your comments.

      Mehr Bewertungen zu Perk entdecken

      5.0
      13. Mai 2026
      Sales
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Great work-life balance clear path for promo and multiple career path options really good people Fun events always happening, the company cares about it's employees and wants everyone to collab and work as a team

      Kontras

      with many tech companies there are constant changes and needing to adapt to those changes. The company is relatively young so there are growing pains that come with that

      avatar
      Reaktion von Perk
      3w
      Thank you for sharing your experience working with us in our Chicago hub. It is great to hear that you are enjoying our culture, the people, and the career development opportunities on offer. Growth brings a lot of change and opportunity, and we are focused on supporting our teams as we scale. Your point about communication is well taken. Keeping our people informed and aligned, particularly during periods of change, is something we are continuously working to improve. Thank you for being part of the team.
      5.0
      2. Mai 2026
      Sales development representative (sdr)
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      -Clear career growth path at Perk! The company is very transparent about the steps to become either an AE, AM, or IS after being an SDR. Perk is fast-growing and the opportunities are endless. They’re always adding new roles you can become after being in an entry-level role. -Product: One of the best products in the industry. Customers love talking about their business travel process, and it’s an easy product to be passionate about. My personal experience with our product is seamless and exactly how we market it. -Work-Life Balance: Extremely attainable. I have not once felt like I have to overwork myself or continue my work at home, which is a night and day difference from my previous job! -Hybrid-Work: 3 days in-real-life, and 2 days remote. Also 20 work-from-anywhere days as they encourage us to travel. Compensation: Extremely good. Base salary is at industry standard. Commission is uncapped and targets are very attainable to receive a 100%+ commission check. -Culture is unmatched! Extremely friendly sales team always looking to help and coach others in sales. Perk is very straightforward in how they envision their culture/environment. -Yearly company trip to Barcelona, Spain! And chances to travel and work out of other offices.

      Kontras

      None that I can think of!

      avatar
      Reaktion von Perk
      1mo
      It is fantastic to see that you have enjoyed your experience working with us in Chicago! We are thrilled to hear that you are finding the SDR role so rewarding and that our career paths, product, and work-life balance are resonating with you. We are particularly pleased that you are embracing our in-real-life philosophy and hybrid model of working by taking advantage of the "work-from-anywhere" days. Our goal is to foster a culture where collaboration in the office and flexibility go hand-in-hand. It’s also great to know that the supportive coaching from your teammates is helping you reach your goals. Thank you for being such a passionate advocate for Perk. We look forward to seeing you grow with us for a long time to come!
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