Pros
Great team of employees (team) based in the US and Off shore
Kontras
Management culture was highly reactive and blame-oriented. Workload often extended into evenings, creating serious burnout and poor work-life balance. Expectations were not always clear, but employees were still held responsible when things went wrong. Benefits were weak compared to the stress and responsibility of the role. Processes were disorganized, communication was inconsistent, and employees were often left defending decisions instead of being supported.