Outsourced US Jobs - Happiness Deliverer bei On: Mitarbeiterbewertung

3.0
19. Mai 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Great work schedule and remote from home work. Great perks and leaders.

Kontras

Outsourced hard working local Portland staff to pay lower wages to people in Jamaica. They said outsourcing saved them money. At what cost to customer service and US locals jobs? Do not support this company after they laid us off. People in the United States with families and homes. Very sad they saw numbers verse quality of service. Many customers complained that the over seas staff were not helpful. I agree that they are paying people less for my job but aren’t getting much respect from customers for it. Very disappointed in the end with this company.

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5.0
27. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great company to work for!

Kontras

still new to retail space, so some processes have not yet been established

1.0
5. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Room for growth, especially if you really go looking for opportunities. Most of the opportunities are within retail. Don’t expect to be launched into a corporate role from a retail role.

Kontras

- Pay is not good. Similar retailers pay several dollars more per hour and offer better benefits. They say that the rate is competitive but having worked for several other retailers, it’s not. - Operations are a nightmare. The company has scaled too fast and has left many loose ends that are still not tied up. Good luck finding answers to any problem that comes up. Be warned that paychecks and benefits WILL get screwed up. There are so many inconsistencies that make for more work and needless interpersonal friction. - Too much information is available for the entire company to view. There are not appropriate channels built in to limit access to information based on title and responsibilities. - Company culture is fine, but not for everyone. I did not feel welcome. I would not recommend working here unless you do super well with ambiguity. This company is still running like a startup.

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