Pros
I really can't think of many good things to say, the products are ok, but really not needed in the marketplace, a dying breed, of what once was a needed media, is worthless in my opinion. A handful and I mean handful of the folks are ok, separately, but that is out of approximately 15.
Kontras
Where can I begin, I have never seen such a group of dysfunctional folks working against each other and back stabbing in one single place, horrific. The worst ever, it's a joke in the industry. The concierges use them for the free perks, they could care less about helping them to get additional business, sure they like them for the dinners, broadway shows, you name it, all good from their perspective. It's run by the worst and untalented people I have ever met in my career which spans a long time.