It used to be great - Customer Service Agent bei Jerry: Mitarbeiterbewertung

1.0
4. Juni 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote, easy work, schedule can be relaxed

Kontras

No culture, zero communication between departments

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Reaktion von Jerry
12mo
Thank you for taking the time to share your experience. We’re grateful for the contributions you made during your time at Jerry, and we appreciate your feedback—especially from someone who spent several years with us. We’re glad to hear you valued the flexibility of remote work and found the role manageable. That said, we’re sorry to learn that your experience with cross-departmental communication and company culture didn’t meet expectations. As a fast-growing, distributed company, we know that maintaining strong internal connection and communication can be challenging—and it’s something we continue to actively work on. If you’re open to sharing more, we’d appreciate hearing your perspective directly at peopleteam@jerry.ai. Wishing you all the best in your next chapter.

Mehr Bewertungen zu Jerry entdecken

5.0
8. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good WLB, good entry-level pay

Kontras

A bit unstructured with forward planning

5.0
7. Nov. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Working as a Software Engineer at Jerry.ai honestly feels like being in a constant sprint with some of the sharpest minds I’ve met. The dev culture here is wild, people think fast, build fast, and expect results that actually matter. You’re given full ownership of your projects, from design to deployment, and it’s super satisfying seeing your code go live within days. The engineering problems are legit interesting too we’re talking large-scale optimization, performance tuning, and automation challenges that push you to think beyond just syntax. I really vibe with the “figure it out, ship it, and iterate” mindset. It’s high-energy, collaborative, and full of those late-night “wait, that actually worked?” moments.

Kontras

If you’re someone who values crystal-clear direction and structured workflows like me, Jerry.ai might feel a bit overwhelming at times. The company’s still scaling, so processes can feel rough around the edges and sometimes documentation lags behind features, and it’s easy to get lost juggling multiple priorities. Communication across teams can get tricky too, especially when everyone’s moving a mile a minute. You learn to sync fast and over-communicate, but it takes a bit of adjusting. Also, because expectations are high, imposter syndrome can sneak in when you’re surrounded by brilliant people. But if you take it as motivation instead of pressure, you’ll grow faster than anywhere else.

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Reaktion von Jerry
6mo
Thank you for sharing your experience. We’re glad you find the work at Jerry both challenging and rewarding — ownership, impact, and technical depth are key parts of our culture. We appreciate your feedback on communication and process clarity, and we’re working to strengthen coordination and delegation as we scale. If you’d like to share more specific feedback, please reach out to our People team at peopleteam@getjerry.com — we’d love to learn more.
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