Pros
This is an honest company. Here's what I mean... The work isn't glamorous. It's taking inbound calls from customers all day. Sometimes the customers are nice, sometimes they're not, but that's true with ANY job. The company is honest about that and gives you skills to handle it (where else do you get taught on how to handle an angry customer? That's a skill I have learned here that I can take wherever I go...). They're also honest about the work itself, how it can be a little repetitive. Because of that you know EXACTLY what you're getting into when you get hired here. There's no surprises. I guess the best part is that because the company is honest about all those things, they do a LOT of things to try and make it fun. The result is that this is a pretty cool place to work to earn a paycheck.
Kontras
I work in the Las Vegas office. We're a pet-friendly office and sometimes accidents happen, which means that the carpet could use a refresher. Otherwise, the place is nice and big and there's plenty of parking.