Avoid this place at all costs - Customer Service Representative bei Helpware: Mitarbeiterbewertung

1.0
17. Feb. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work Low skill/experience requirements to get a job Equipment supplied Pretty good health insurance (used to be better) Industry standard KPIs

Kontras

No raises Minimal shift bid/change options Antagonistic HR dept Hard to promote within No incentives Terrible 401k matching Terrible work culture Layoffs without warning Lies about projects doing well only to fire their employees the next week. Minimal support/assistance within the projects Terrible training Rampant nepotism

Mehr Bewertungen zu Helpware entdecken

5.0
18. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great culture and collaborative environment

Kontras

The management is sometimes slow in giving feedback and implementing changes.

1.0
10. Dez. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Work remotely and work remotely.

Kontras

Trainer and management have no clue of what they are doing they are not organized.

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