Need to have Better Communication and Professionalism - Licensed Insurance Call Center Agent bei Foundever: Mitarbeiterbewertung

From my own experience this company has no lack of professionalism or communication. I was hired for the work from home position completed all the on-boarding paperwork I was emailed. I can never get in contact with the "trainer" but the trainer can send emails at 2 am about completing the next step of the on-boarding process. I was scheduled to do "Orientation" on July 3rd but they wanted me to come on site to finish more paperwork but I didn't get an email about it until 2 am and I notify the trainer letting him know that this last minute and I cannot make it on site but didn't get a response back until the next day at 2 am. I called voicemail full. I sent a text and got a response saying "this position is already filled and have no more classes left" but was not informed that the class was fulled. I am the one emailing them for more information and not getting anything back. I dislike that I am getting emails about the positions at 2 am in the morning, how do you know that I am not asleep around that time.