Average call centre experience - Customer Service Representative bei Firstsource Solutions: Mitarbeiterbewertung

4.0
18. Feb. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

1. Good money 2. Timings are fixed and there's no overtime as such

Kontras

1. Very strict with the timings. 2. Can't move around freely feels suffocating 3. Kinda toxic enviroment

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Reaktion von Firstsource Solutions
1y
Thank you for your feedback! We're glad to hear that you appreciate the fixed timings and competitive compensation. Regarding the strict timing policies, these are in place to meet business requirements and ensure smooth operations. We also understand the need for flexibility and strive to create a balanced work environment. Our schedules are designed to maintain structure, but we’re always open to exploring ways to enhance the employee experience.

Mehr Bewertungen zu Firstsource Solutions entdecken

5.0
4. Dez. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Great team support from everyone

Kontras

Not much pto and policy change

1.0
18. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

None. Deadful company. Stay away

Kontras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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