Ownership, growth, and strong leadership - Customer Success Manager (CSM) bei DearDoc: Mitarbeiterbewertung

5.0
14. Juli 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

DearDoc is the first company where I’ve truly felt like I have ownership of my accounts while also being part of a supportive team. The focus here isn’t on checking boxes, it’s on driving real results for our customers. We’re trusted to lead, experiment, and get creative. Leadership is accessible and listens. I’ve had direct input into process changes that were actually implemented. And wins are celebrated often, both big and small. The pace is fast, but so is the reward.

Kontras

There’s a learning curve if you come from a more traditional success org. You’re expected to move quickly and take initiative, which is great for some but not all.

Mehr Bewertungen zu DearDoc entdecken

5.0
1. Apr. 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Great company that is growing very quickly. Amazing place to grow your career and make great money if you work hard!

Kontras

none great spot to be at!

1
1.0
6. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Meet really nice people that I bonded with.

Kontras

• Do not be misled by appearances. This place runs on deception from the ground up. • Leadership is misguided at best and outright incompetent and indifferent at worst. • Training is almost nonexistent, leaving new hires to struggle blindly with little to no direction and forced to figure everything out alone. • The sales culture relentlessly prioritizes numbers over integrity, creating a deeply unethical atmosphere. • I frequently felt uneasy about how customers were handled and what was being communicated to them. • If you take your work seriously, this is absolutely not the place for you.

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