Lack of experience in C-team, nepotism, lack of business planning, office culture, lack of sales planning and poorly planned compensation/quotas, no transparency or trust.
Sales: Targets are based on what the company needs to meet growth targets, as opposed to a real business plan and forecast. Sales leadership has a "my way or the highway" approach that relies on selling the same way the company did when it was small. It's really hard to succeed in Sales here, and keeping salespeople is crucial to sustained growth. Tons of attrition in 2019.
Product: Roadmaps aren't shared because that would mean accountability. Launching a product is a "start, rush, stop, rush, stop, rush" nightmare for involved teams. Most product decisions are driven by what the competition is doing.
Marketing: Had seemed to be getting things together with some strong executive leadership brought in by the former CMO, but it has devolved into discontent. Prior to Covid-19, good people started leaving. The new CMO manages up (to the founders, including the one reporting to him), but engenders mistrust in his team.
Culture: A founder runs culture instead of the HR department. She enforces an ultra open seating concept that keeps teams apart to encourage "collaboration", even if the people you're forced to sit with have nothing whatsoever to do with your job. This is an example of culture being shoved down people's throats rather than letting culture naturally evolve and become real.
Vacillation, change of direction, and lack of conviction are the rule, and "rocket ship growth" is the excuse for the inability to plan, prioritize, and reduce chaos.
