Micromanagement - Customer Service Representative bei AXA: Mitarbeiterbewertung

1.0
14. Jan. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

No pros unfortunately I’m still shocked on how people are treated and the expectations

Kontras

The pay is so bad and the micromanage is absolutely ridiculous after leaving. I’ve noticed they took forever to give me my payslip to see why my payment was very low when I reach to HR. They asked me to contact payroll till now payroll has not responded to why my payment was very low this month. They’re so unprofessional and sometimes you have site managers who do not know anything but expect you to know everything and yet will micromanage and make your life a live in hell

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Reaktion von AXA
1y
Hello, Thank you for taking the time to leave a review. We're sorry to hear about your experience, but based on your location and job title, we believe this review is for AXA Partners as opposed to AXA UK. We'd recommend sharing your review with them to ensure it's seen by the right people who can address your concerns. AXA People Team

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5.0
13. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The pension fund is better then expec

Kontras

It is a stressful job with a lot of costumer

3.0
28. Jan. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Strong work–life balance: Working hours are generally reasonable, and personal time is respected. Stable and reputable company: AXA is a well-established global organization with long-term stability. Clear processes and governance: Well-defined procedures help reduce ambiguity and manage risk effectively. Global exposure: Opportunity to work with international teams and align with global standards. Professional working environment: Emphasis on compliance, ethics, and accountability. Learning opportunities: Access to training, documentation, and structured knowledge resources. Predictable workload: Less firefighting compared to fast-paced startups.

Kontras

Slow decision-making: Multiple approval layers can delay execution and innovation. Limited flexibility in processes: Strong governance may feel restrictive for employees who prefer autonomy. Compensation growth can be gradual: Salary increases and promotions may be slower compared to startups or tech firms. Change management can be conservative: Adopting new tools or approaches often takes time. Bureaucracy: Documentation and compliance requirements can feel heavy at times. Innovation pace varies by team: Some teams move faster than others depending on leadership and region.

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