Pros
Pay is better than some other places, decent benefits
Kontras
No consistent schedule, there were many times I worked until 10 or 11pm and had to go back and open at 5am. Bullied by store managers, district managers did nothing about it. Hours cut after installing self checkout when we were told they wouldn’t. An associate I worked with at one store was hurt on the job and then bullied about their restrictions until they left the company. I was told by my store manager I was “too nice” to the employees by being encouraging. Was often forced to stay late to do work the store manager was supposed to do. My schedule got changed after being posted 3 separate times and then I was wrote up for being late and told I should “be checking the app instead” manager was well aware that the app hadn’t been working on my phone but they still changed my schedule the day before the scheduled shift. Anytime someone had to call off sick they were made to feel guilty or were bullied about it. After one associate called off, on their next shift the store manager told them over the walkie “as punishment for calling off yesterday you will be ringing all day”. Store manager also did this to a lead for being late, embarrassing them in front of the whole staff. I was yelled at, swore at, and talked about behind my back by the store manager for not being able hear something. When I was a store associate, I was called a homophonic slur by one of my superiors and upper management didn’t do anything about it.