Arbeitgeberbewertungen für Bet365 | Glassdoor.ch

Bewertungen für Bet365

Aktualisiert am 16. Oktober 2018
171 Bewertungen

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Befürworten Geschäftsführer
Bet365 Co-CEOs Denise and John Coates
Denise and John Coates
94 Bewertungen

171 Mitarbeiter-Bewertungen

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  1. „European Customer Service Advisor”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - European Customer Account Advisor in Stoke-on-Trent, England (Vereinigtes Königreich)
    Ehem. Mitarbeiter - European Customer Account Advisor in Stoke-on-Trent, England (Vereinigtes Königreich)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Bet365 gearbeitet (mehr als ein Jahr)

    Pros

    Sehr gutes Gehalt und Bonus. Private Lebensversicherung und kostenfreies Wohnen wenn man vom Ausland kommt. Multikulti Umfeld.

    Kontras

    Es kann sehr stressig werden, bis zu 3 Chats 1 Telefonat gleichzeitig. Der Ort Stoke on Trent ist nicht der beste Standort. Work Life Balance passt nicht.


  2. „Trainee”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Management Trainee in London, England (Vereinigtes Königreich)
    Ehem. Mitarbeiter - Management Trainee in London, England (Vereinigtes Königreich)

    Ich habe in Vollzeit bei Bet365 gearbeitet (Weniger als ein Jahr)

    Pros

    Good place, good environmnet, good place to be

    Kontras

    I did not find any cons at that time

  3. „Sports analyst”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter

    Ich habe in Vollzeit bei Bet365 gearbeitet

    Pros

    Good salary compared to city standard, very nice work place, nice people, access to a lot of tools

    Kontras

    Not enough freedom for creativity, the fact that it is in Stoke, company bonus rather than personal bonus


  4. „bet365 euro customer support”

    StarStarStarStarStar
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter

    Ich habe in Vollzeit bei Bet365 gearbeitet (Weniger als ein Jahr)

    Pros

    decent salary, decent working hours

    Kontras

    the city where the offices are located isn't the best


  5. „Software Developer - Manchester”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Software Developer in Manchester, England (Vereinigtes Königreich)
    Ehem. Mitarbeiter - Software Developer in Manchester, England (Vereinigtes Königreich)
    Empfiehlt
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Bet365 gearbeitet (mehr als ein Jahr)

    Pros

    A real honest, straight talking company that are a pleasure to work for. They take care of good staff and you can definitely learn and grow.

    Kontras

    Not really a bad thing but as with all businesses, sometimes things get put in motion before they are really thought out. Just gets frustrating sometimes when you spend 3 weeks developing something for it to then suddenly change

    Rat an das Management

    Just carry on as you are. Especially in the Manchester branch, it's being run perfectly there and the teams can most certainly smash out amazing pieces of work time and time again


  6. „CS agent”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    Akt. Mitarbeiter - CS Agent in Gibraltar (Gibraltar)
    Akt. Mitarbeiter - CS Agent in Gibraltar (Gibraltar)
    Empfiehlt
    Keine Meinung zu Geschäftsführer

    Pros

    Good salary. Solid company.

    Kontras

    No flexibility. 2 Sick paid days per year. Too many middle roles between agents and managers. No close friendly Communication with management..

    Rat an das Management

    We are not numbers. We need motivation which come together with the fact that we should feel appreciated. Open communication. flexibility


  7. „Not that bad”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Bet365 gearbeitet

    Pros

    Great salary, long weekends, no targets , football tickets

    Kontras

    Location, shifts, breacks calculated to the second

    Rat an das Management

    Try to keep the better people don t let them go away without any retention

  8. „2nd line support”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Pros

    Good payscales and good jobs to progress in to

    Kontras

    Shift pattern on a rota


  9. Hilfreich (7)

    „The biggest employer in Stoke…worth selling your soul for?”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Stoke-on-Trent, England (Vereinigtes Königreich)
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Stoke-on-Trent, England (Vereinigtes Königreich)
    Empfiehlt nicht
    Neutrale Prognose
    Keine Meinung zu Geschäftsführer

    Ich habe in Vollzeit bei Bet365 gearbeitet (Über 5 Jahre)

    Pros

    One of the highest salaries for the area and an annual bonus
    Lots of additional benefits (Gym membership, company car scheme and mobile phones for managers etc.)
    On-site canteen and tea ladies that bring you drinks (they don’t want you leaving your desk)
    If you are in the right team you can learn lots of new skills on the side and work with the latest technologies
    Great if you have a limited career ambition and just want a well-paying, guaranteed stable job

    Kontras

    I worked for bet365 over 5 years across multiple teams, so it’s fair to say I’ve got the T-shirt. Most of what follows is primarily for the Stoke office. I have heard much nicer things about the Manchester office.

    Firstly, as many others have already said, the parking situation is terrible. To have any chance of getting parked you need to be there before 8.30am (and this cut-off time is only getting worse), otherwise you need to pay to park on a council car park, or park in one of the nearby retail parks and hope you don’t get a ticket (or give up your lunch break moving your car). Either of these then means about a 20 minute walk to the office. Then between 5 and 6pm everywhere is grid-locked so you won’t get out, and so straight away you’re on at least a 9 hour day (god forbid you put down your headset and leave at 4.55). Management simply don’t care or acknowledge the parking problems, because they have their own priority parking spaces (yet still choose to park in “our” spaces whenever they wish to).

    As others have also suggested on here, it looks like management have taken to writing fake positive reviews, so I would encourage others to take these with a pinch of salt and instead read all the other lower rated reviews, as I can’t say I disagree with any of them. They are constantly trying to put on a big facade at corporate promotion events and pull the curtain over how it really is.

    Now I know office politics are part of any company, but at bet365 it this is especially horrendous and particularly with the middle-management. Everybody is constantly trying to cover their backsides, denying everything unless it is in writing and looking for any excuse to shove the blame downhill so they can then brown-nose their superiors in an attempt to look good. After 5 years I can safely say, the real problem was just bad management, not the employees (and you wonder why there is such a high staff turnover on lower tier roles…)

    The company has already gone through its major growth stage in Stoke, so the majority of people are only in the positions they are because of being in the right place at the right time. Unless you are part of one of the newer more niche teams, there is little chance of being promoted unless someone above you leaves, and this rarely happens as these are high salary roles for Stoke.

    Then you have little cliques of managers and their mates who group up together to form a holy inner ring, impossible to penetrate without lots of “extra favours” and “oh can you just do me this and stay late to take one for the team”. If like me you have a family, it’s just not feasible to put in the extra unpaid effort required to be considered a good employee. While as usual, upper management are either blissfully unaware or just don’t care as they sit in their ivory towers.

    So it really is a case of just sit down, shut up and do as you’re told. Any suggestions to improve the day-to-day process just get shut down (i.e “that’s not your role”) or stolen by your superiors and passed off as their own. There are 1-2-1 reviews every few months but these are pointless as they are rushed and then they will just fob you off with false promises and “business as usual” speeches.

    For those of you that care about company ethics and responsible gambling, in the words of my team leader “we must always just do the minimum to remain regulatory safe”. Lots of the business is also based in Gibraltar and Malta for tax reasons, so take all of that as you will…

    I haven’t given one star because there are some really good benefits to working here, but over time the money becomes less and less attractive as you have to deal with all of the above every single day (this includes making up time spent on toilet breaks and filling in timesheets saying what you did every minute of each day). There are pass scans on every door (security is very OTT) so they know your exact start/finish times.

    I could write a lot more but I am sure you get the picture – I haven’t even talked about how badly managed the projects are! Working for another company just 8 months has made me in hindsight realise just how truly toxic the bet365 working environment was. To anyone who wants to work for bet365, good luck to you, don’t let them bully you into the ground. When they start treating you like just a number grit your teeth and if you want to keep your bonus don’t lash out.

    Rat an das Management

    To be honest there isn’t much point saying anything, as the problem is the company culture itself and this won’t change. My thoughts are the same as what has already been written on here hundreds of times. For upper management, learn to better recognise when you have good employees, and if you want to know what’s really happening at ground level actually speak to them directly instead of hiding behind meetings, emails and management layers.


  10. Hilfreich (1)

    „Former Customer Service Advisor employee”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt nicht
    Negative Prognose
    Negativ Geschäftsführer

    Ich habe in Vollzeit bei Bet365 gearbeitet

    Pros

    > Good pay for call centre work
    > Easy enough to be considered with customer service background

    Kontras

    > Management structure
    > Anti social working hours
    > Didn't feel supported in the role


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